General Questions
1. What is Vape Marley?
Vape Marley is an online vape store in the USA offering a wide selection of vaping products, including e-liquids, disposable vapes, starter kits, and accessories. We’ve been serving customers since 2012 with high-quality products from top brands.
2. What products does Vape Marley sell?
We offer a variety of vaping products, including but not limited to disposable vapes, e-cigarette starter kits, e-liquids, nicotine pouches, and etc. Popular brands such as ELF Bar, Geek Bar, Mr. Fog, Lost Mary, and more are available.
3. Why should I choose Vape Marley?
Vape Marley is your one-stop shop for premium vape products. We provide a vast selection, competitive prices, fast shipping, and exceptional customer service to ensure a seamless shopping experience.
Shipping & Delivery
4. Do you ship nationwide?
Yes, Vape Marley ships to all states in the USA. We ensure quick and reliable shipping services. Delivery time may vary depending on your location.
5. Is there free shipping?
Yes, we offer free shipping on orders over $350.
6. How soon will my order be shipped?
Orders are processed and dispatched on the same day they are placed. Delivery timelines depend on your location and the shipping method chosen.
Returns & Exchanges
7. How do I initiate a return or exchange?
To initiate a return or exchange, contact us at support@vapemarley.com or call +1 929 719 3750. Our team will guide you through the process.
Age Restrictions
8. Do you have an age requirement for purchasing products?
Yes, you must be 21 years or older to purchase vaping products from Vape Marley. We strictly adhere to federal and state regulations to prevent underage vaping.
9. Will my age be verified during checkout?
Yes, we conduct an age verification check during the purchase process to ensure compliance with legal requirements.
Product Information
10. Are your vapes nicotine-free?
We offer both nicotine and nicotine-free products. Please check the product descriptions to find the option that best suits your preference.
11. Can I find THC products on your website?
Yes, we provide THC-related vape options such as THC disposables and gummies. Please ensure that these products are compliant with your local and state laws before purchasing.
12. Are your e-liquids available in various flavors?
Yes, we have a wide range of flavorful e-liquids from reputable brands. Whether you prefer fruity, dessert-inspired, or menthol flavors, there’s something for everyone.
Account & Orders
13. How can I track my order?
Once your order is processed, you will receive a tracking number via email. You can use this number to monitor the status of your shipment.
14. What payment methods do you accept?
We accept major credit and debit cards. Additional payment options may be available during checkout.
Safety & Warnings
15. Do your products contain nicotine?
Many of our products contain nicotine, which is an addictive chemical. Please use them responsibly and ensure they are kept out of reach of children and pets.
16. Is vaping safe?
Vaping products are designed for adult use only. If you are unsure about using them, please consult a medical professional.
Support & Contact
19. How can I contact customer service?
For any questions or concerns, you can reach us at support@vapemarley.com or call us at +1 929 719 3750. Our team is available to assist you with any inquiries.
20. Can I visit your physical store?
Vape Marley is an online store only. However, we ensure our website provides all the resources and support you need for a smooth shopping experience.
21. Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions. Sign up for our newsletter to receive updates on new deals and exclusive offers. Currently, enjoy an extra 10% off on orders over $350!
If you have additional questions not covered here, feel free to reach out. We’re here to help!